UK Train Travel Help and Consultations
Planning UK train travel and not sure where to start? Whether you need quick answers, a full itinerary review, or hands-on planning support, Doug can help.
Doug Collins is our UK rail expert with over 25 years experience working on the UK rail network and is the author of the Guide to UK Train Travel eBook.
Doug will help you plan your UK train travel with clarity and confidence.
Choose the level of support that suits you best.
| TYPE OF CONSULT/SUPPORT | 1:1 with Doug | VIA Zoom | Slots Available? | |
|---|---|---|---|---|
| 🎧 Q&A | ✅ | ✅ | ✅ | More info |
| 📘 Bundle | ✅ | ✅ | ✅ | More info |
| 🎥 Video review | ❌ | ❌ | ✅ | Book Here |
| 💬 1:1 Consult | ✅ | ✅ | ✅ | Book Here |
Not sure which train-related support is right for you?
UK train travel can feel confusing. Use this guide to choose the option that matches what you need help with.
What do you want help with?
Option 1 – UK Train Travel Q&A with Doug
30-minute live Zoom session – $97
Perfect if you want quick expert answers before booking train tickets.
• Ask your UK train travel questions live
• Get guidance on routes, tickets, railcards and reservations
• Submit questions in advance
Option 2 – UK Train Travel Planning Bundle
Complete planning support – $129
Get everything you need to plan confidently, plus your live Q&A with Doug.
Includes:
• Guide to UK Train Travel eBook
• 30-minute live Q&A with Doug
• UK Train Travel Planner
Option 3 – UK Train Travel Video Itinerary Review
If you already have a draft itinerary and want expert feedback without a live call.
• You send your itinerary
• Doug records a personalised video review
• You receive a follow-up Google document with notes
Option 4 – UK Train Travel 1:1 Consultation
60-minute live Zoom session – $257
This is our most comprehensive UK train travel planning service. It is ideal if you want hands-on support designing your rail itinerary from start to finish, or if you have complex plans and would like expert guidance throughout.
During your consultation, Doug will work with you to:
• Build or refine your UK rail itinerary
• Choose the best routes and journey sequences
• Explain ticket types, railcards and passes
• Advise on seat reservations and booking timelines
• Suggest alternative routes or scenic options
• Highlight any current rail news that may affect your plans
• Answer all your practical questions about travelling by train in the UK
You will send your draft itinerary or questions in advance so Doug can prepare. After your session, we send a follow-up Google document with the personalised recommendations discussed during your call.
This option is best if you want detailed planning support, expert reassurance, and clear next steps before you book your tickets.
Not sure which option to choose?
• Just need answers to train questions? Choose the Q&A
• Want a full DIY guide plus expert reassurance? Choose the Bundle
• Have an itinerary and want feedback? Choose the Video Review
• Want full planning support? Choose the 1:1 Consultation
Why work with Doug?
Doug has worked on the UK rail network for over 25 years and specialises in helping visitors plan stress-free train travel in the UK. Thousands of travellers use our UK Train Travel guides, podcast and Facebook community to plan their trips. Private consultations take that support one step further.
Testimonials
Doug’s been a huge help to me on trips in 2022 and 2023 – and I’m booked for help on my upcoming trip in August this year as well.
Wes – USA
If you want a smooth, well planned rail itinerary then Doug is your man! He helped me on my first solo trip to the UK and I was so grateful for his patience and support. I’ll be in touch when I return again. Thank you
Lisa – USA
FAQs
Choosing the right service
How do I choose the right option?
If you only need answers to UK train travel questions, book the UK Train Travel Q&A.
If you want a complete train travel guide plus a Q&A, choose the Planning Bundle.
If you already have an itinerary and want expert feedback, choose the Video Review.
If you want full hands-on planning support, book a 1:1 Consultation.
If you are unsure, start with the Q&A. You can always book a longer consultation later if needed.
Booking and payments
Are prices shown in USD?
Yes. All prices are shown in US dollars.
How long should I book for a 1:1 consultation?
We recommend starting with a 60 minute consultation. If further support is needed, you can book a follow-up session. Sessions can be extended if availability allows, and additional time is billed pro rata.
What happens after booking
What happens after I book a Q&A or Bundle?
You will receive access to your UK Train Travel Q&A client area. Inside you will find:
• A link to book your Zoom session time
• A short question form for Doug
• A welcome message explaining the next steps
What happens after I book a Video Review or 1:1 Consultation?
You will receive a confirmation email and Zoom link.
You will be asked to send your draft itinerary or questions at least 48 hours before your session so Doug can prepare.
After a 1:1 consultation or video review, you will receive a follow-up document with personalised recommendations.
What is included
Do you book train tickets or accommodation on my behalf?
No. We provide advice and recommendations. You make your own bookings.
Will I receive written notes after my session?
• Q&A sessions focus on live answers and do not include written follow-up documents.
• Video Reviews and 1:1 Consultations include a follow-up document with recommendations.
Changes and cancellations
Can I reschedule my session?
Yes. You can reschedule up to 24 hours before your session.
Do you offer refunds?
Payments are required in advance and are non-refundable.
If we need to cancel due to a personal emergency, we will offer rescheduling or a full refund.
As travel consultants, we will help organise a personalised UK train travel itinerary for you. We do not, however, book on your behalf. You’ll be free to finalise your itinerary and to book wherever you like. Please double-check the dates and information provided before booking your itinerary. Though we’ll do our very best, we are not liable for your vacation.
