Planning UK train travel and not sure where to start? Whether you need quick answers, a full itinerary review, or hands-on planning support, Doug can help.

Doug Collins is our UK rail expert with over 25 years experience working on the UK rail network and is the author of the Guide to UK Train Travel eBook.

Doug will help you plan your UK train travel with clarity and confidence.

Choose the level of support that suits you best.

TYPE OF CONSULT/SUPPORT	1:1 with Doug	VIA Zoom	Slots Available?
🎧 Q&A	✅	✅	✅	More info
📘 Bundle	✅	✅	✅	More info
🎥 Video review	❌	❌	✅	Book Here
💬 1:1 Consult	✅	✅	✅	Book Here

Why work with Doug?

Doug has worked on the UK rail network for over 25 years and specialises in helping visitors plan stress-free train travel in the UK. Thousands of travellers use our UK Train Travel guides, podcast and Facebook community to plan their trips. Private consultations take that support one step further.

Testimonials

FAQs

Choosing the right service

How do I choose the right option?

If you only need answers to UK train travel questions, book the UK Train Travel Q&A.
If you want a complete train travel guide plus a Q&A, choose the Planning Bundle.
If you already have an itinerary and want expert feedback, choose the Video Review.
If you want full hands-on planning support, book a 1:1 Consultation.

If you are unsure, start with the Q&A. You can always book a longer consultation later if needed.

Booking and payments

Are prices shown in USD?

Yes. All prices are shown in US dollars.

How long should I book for a 1:1 consultation?

We recommend starting with a 60 minute consultation. If further support is needed, you can book a follow-up session. Sessions can be extended if availability allows, and additional time is billed pro rata.

What happens after booking

What happens after I book a Q&A or Bundle?

You will receive access to your UK Train Travel Q&A client area. Inside you will find:

• A link to book your Zoom session time
• A short question form for Doug
• A welcome message explaining the next steps

What happens after I book a Video Review or 1:1 Consultation?

You will receive a confirmation email and Zoom link.
You will be asked to send your draft itinerary or questions at least 48 hours before your session so Doug can prepare.

After a 1:1 consultation or video review, you will receive a follow-up document with personalised recommendations.

What is included

Do you book train tickets or accommodation on my behalf?

No. We provide advice and recommendations. You make your own bookings.

Will I receive written notes after my session?

• Q&A sessions focus on live answers and do not include written follow-up documents.
• Video Reviews and 1:1 Consultations include a follow-up document with recommendations.

Changes and cancellations

Can I reschedule my session?

Yes. You can reschedule up to 24 hours before your session.

Do you offer refunds?

Payments are required in advance and are non-refundable.
If we need to cancel due to a personal emergency, we will offer rescheduling or a full refund.

As travel consultants, we will help organise a personalised UK train travel itinerary for you. We do not, however, book on your behalf. You’ll be free to finalise your itinerary and to book wherever you like. Please double-check the dates and information provided before booking your itinerary. Though we’ll do our very best, we are not liable for your vacation.